From Our Store To Your Door

We make sure your order reaches you quickly and safely, so you can enjoy your JBsuits experience without any hassle.

Where do we ship from?

Being a worldwide concern, we've our production unit in several countries, including the US, Europe, and Asia Region. The dispatching of the packages depends upon the availability and timely delivery, if your Fabric is available at our USA warehouse then it will directly craft and ship from there, or if not, then your package will be dispatched from our international facility, keeping on a priority that it shall deliver to your address on time and in good condition because, sending it to USA and send it to your address would take time and cost as well, therefore, we ship directly from our production unit where the fabric is available.


Return & Exchange Policy

Return and Exchange Policy

 We are committed to offering our customers with most trendy, innovative, stylish, and flawless products. We never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy. We have streamlined our policy and hope to seek your cooperation in abiding by these clauses.

Size

It is very important that you cross-check your measurements carefully before placing an order. Custom size information is available with detailed steps for measuring your size on our website. If you have any questions regarding size, feel free to email us.

Cancellation of Order

All custom orders from us can be canceled within 24 hours free of charge, no questions asked. However, because your suit/tuxedo is a one-off tailor-made for your special day, orders canceled after 3 days are subject to a handling fee equaling 25% of the item price. We thank you in advance for your understanding.

Damage Product

Before shipping your product, our quality control department inspects the product on varied quality standards to ascertain that the product is exactly the same as ordered from our website. If the product is somehow damaged during the shipment, only then will we get you a replacement shipped with expedited shipping at our expense. If your product is damaged, please email us, specifying the extent of damage, within 24 hours of receiving the item.

Refunds

The customer can claim for the return and refund within 30 days, if you received defected or the wrong item. You can email us at support@jbsuits.com. But make sure no refund will be issued if the product is without its original tags, packing, damaged, or used too many times.